Frequently Asked Questions

What can I expect when I go for a massage appointment?

On your first visit you will be asked to arrive a few minutes early to complete a health history form. Your therapist will go over your health history form with you and determine your treatment needs and goals. This allows the therapist to assess your concerns effectively and to treat you safely.

Do I need to undress for my massage?

You will be given privacy to disrobe to your comfort level and to get on the massage table in private, on the table you will lie in between the sheets and cover yourself. When your massage therapist is working on you, they will only uncover the area that they are working on at any one time. Your comfort is our number on concern, do not hesitate to ask your therapist questions or let them know how you are feeling throughout the session.

Where is there parking nearby?

There is an underground parkade on Birmingham Street (underground parking for Pete’s frootique). There are also a number of 2 hour meters on adjoining streets.

For what conditions is massage beneficial?

Anxiety and depression
Athletic injuries
Arthritis
Bursitis
Cancer
Chronic Fatigue Syndrome
Dislocations
Fibromyalgia
Fractures and Edema
Frozen shoulder
Gastrointestinal disorders
Insomnia
Kyphosis and Scoliosis

Low back, leg and neck pain
Multiple Sclerosis
Muscle strains
Muscle tension and spasm
Parkinson’s Disease
Post-Surgical rehabilitation
Pregnancy and labour support
Repetitive strain injuries (RSI)
Respiratory problems
Stress
Tendonitis
Thoracic outlet syndrome
Whiplash

Does my health care plan cover massage therapy?

Most extended health care plans cover Registered Massage Therapy treatments. Some plans may require a physician’s referral or other specific criteria for coverage. Check your individual policy to determine your type of coverage.

Our staff is equipped to directly bill Bluecross , Greenshield and Great West Life and provide receipts for all other health care plans.

To inquire about your coverage with these providers directly please call: 

BlueCross call 1 800 667 4511
Greenshield at 1 888 711 1119
Great West Life 1-800-957-9777

Appointments

After you receive 5 (1 Hour) massages your 6th one will always be 50% off! It’s our way to say thank you!

Book online now

Hours

Monday: 11am – 8pm
Tuesday: 11am – 8pm
Wednesday: 9:30am- 8pm
Thursday: 9:30am -8pm
Friday: 9am – 8pm
Saturday: 9am – 5pm
Sunday: 9am – 5pm